Delivery Policy

DELIVERY POLICY FOR CLOFTON GLOBAL ORGANICS.
https://cloftonglobal.com

Last Updated: May 2026

At Clofton Global Organics (https://cloftonglobal.com), we are committed to ensuring that your wellness products are delivered safely, promptly, and efficiently across Nigeria and selected international locations.

1. Order Processing

* Orders are produced within 1 business day after payment confirmation.
* Orders placed on weekends or public holidays will be produced and shipped on the next working day.
* Customers will receive an order confirmation via email, SMS, or WhatsApp after successful payment and processing.

2. Delivery Coverage

We currently deliver to:

* All 36 states in Nigeria and the FCT
* Selected international destinations upon request

Delivery availability may vary depending on logistics access in certain remote areas.

3. Delivery Timelines

Estimated delivery timelines are as follows:

| Location | Estimated Delivery Time

Please note that delivery timelines may be affected by:

* Weather conditions
* Public holidays
* Security restrictions
* Courier delays
* Incorrect delivery information

4. Delivery Charges

Delivery fees are calculated based on:

* Delivery location
* Weight and size of package
* Delivery urgency

Shipping costs will be displayed during checkout or communicated before dispatch.

5. Same-Day & Express Delivery

* We do not offer same day/Express delivery as our remedy is tailored specifically for each of our clients.

Availability depends on product stock and courier schedules.

6. Order Tracking

Once your order has been dispatched:

* Customers will receive tracking details via SMS, email, or WhatsApp where applicable.
* Customers can contact our support team for delivery updates.

7. Failed Delivery Attempts

If delivery fails due to:

* Incorrect address
* Unreachable phone number
* Customer absence

the courier may attempt redelivery. Additional delivery charges may apply for repeated attempts.

8. Inspection Upon Delivery

Customers are advised to inspect packages upon delivery before acceptance.

If your order arrives:

* Damaged
* Tampered with
* Incomplete

please notify us immediately within 24 hours of delivery.

9. Delayed or Lost Deliveries

While we work with trusted logistics partners, occasional delays may occur. Clofton Global Organics (https://cloftonglobal.com will make reasonable efforts to resolve delivery issues promptly.

We are not liable for delays caused by:

* Natural disasters
* Government actions
* Courier disruptions
* Events beyond our control

10. Incorrect Delivery Information

Customers are responsible for providing accurate shipping information.

Clofton Global Organics (https://cloftonglobal.com) shall not be responsible for failed deliveries resulting from incorrect or incomplete addresses provided by customers.

11. International Shipping

International customers may be responsible for:

* Customs duties
* Import taxes
* Clearance fees imposed by destination countries

These charges are not included in product or shipping fees unless otherwise stated.

12. Contact Us

For delivery inquiries or support, please contact:

Clofton Global Organics
Email: Cloftonglobal@gmail.com
Phone/WhatsApp: +234 (0) 8183808457, +234 (0) 9132249275
Website: https://cloftonglobal.com

This policy structure reflects common Nigerian ecommerce delivery standards and shipping best practices.